new member, new pool

[PoolDoc]

The particular problem you describe is common, but isn't necessarily the ozone mfg's fault. Your pool builder may well have installed it incorrectly: many builders do not know how to avoid pump bypass loops that can allow a pump to lose prime. In many cases, if the unit was installed with small tubing, you can simply bend the tubing till it crimps, and then use electrical tape to hold it crimped till your builder can fix it.

[dawgster]

Thanks for your response. my PB claims that's it's just the way it works and to run the pump 24/7. I don't agree with running the pump 24 hours a day and if there's a power outage the pump would be damaged when the power is restored.
does anyone know how to install properly? I rather get my money back on this equipment....

Thanks,
Dawgster

[aylad]

bumping this post back up....

[Brian@UltraPure]

Dawgster,

Are you still having an issue with your pump losing prime when it shuts off? There is no Ozone system (to my knowledge) that is meant to be running 24/7 on a residential pool. The recommended installation will depend on who the manufacturer of the Ozone Generator is. If you can post the info I can walk you through the correct installation procedures.

Thanks,
Brian