I'll help ya where I can... Here is the test kits that ben sells http://www.poolsolutions.com/cart/ps234.php

I do not know how to explain the high CYA/Higher chlorine but I can answer the question about the pucks. The tri-clor pucks will definately raise your stabilizer levels for as long as you use them. Since your CYA is getting high, I would say you should stop using them altogether.