SWCG output?

[Looony2nz]

I think this is related...our CYA is 60ppm, however, TC, FC and CC are 0.
(new pool, salt level says 3100, has been reading 3200/3300 past 2-3 weeks since startup), thinking cell isn't producing chlorine.
It was 0 the other day, added a little liquid chlorine, it went up obviously, then 4 days later at 0 again.
Until Aquarite tech can come out (??, possibly wed.) we've added some chlorine again.....but figure the SWG isn't making anything if we have sufficient CYA.
?

[waterbear]

I think this is related...our CYA is 60ppm, however, TC, FC and CC are 0.
(new pool, salt level says 3100, has been reading 3200/3300 past 2-3 weeks since startup), thinking cell isn't producing chlorine.
It was 0 the other day, added a little liquid chlorine, it went up obviously, then 4 days later at 0 again.
Until Aquarite tech can come out (??, possibly wed.) we've added some chlorine again.....but figure the SWG isn't making anything if we have sufficient CYA.
?

Just curious, what is the output percentage that you have your cell on and how many hours a day is the pump running? Are any of the lights on the unit on?

[Looony2nz]

<<Just curious, what is the output percentage that you have your cell on and how many hours a day is the pump running? Are any of the lights on the unit on?>>

hi, output percentage has been at 90 percent (actually, when you click the readout a few times to get the actual readout, I believe its actually at 98%) since startup 3 weeks ago. Pump/filter running 9am - 5 p.m. The only lights on are the 2 green lights ("generating" and "power" or whatever) Nothing blinking or anything.

[Poolsean]

How large is your pool? Have you added anything to your pool for any algae treatments? Or any other chemicals other than chlorine and acid?

[Looony2nz]

Hi -
Pool is 10,560 gallons. Have only had to add some acid (and the chlorine) up until this point.
Just yesterday, in addition to finding out the chlorine is still zero, we JUST added some alkaline increaser (baking soda equivalent) as the alkalinity was off a bit. Is this a result of no chlorine being produced?

Otherwise, no, even last week, when the TC,FC & CC was 0, we hadn't added anything else besides acid and chlorine, everything was fine for a two weeks. The pool has only been running for 3 weeks, 8 hours a day on the pump/filter - water is crystal clear.

[Looony2nz]

have not added anything else and it is 10,560 gallons

[Simmons99]

This may be a stupid question, but what are you testing with? I have heard from others that a high Clorine level can bleach the test so that you think it is zero. Is it a drop test that will register more than 5?

[Looony2nz]

yes, I am sure it is a high quality drop test. (pool stores) but 3 different places couldn't all be wrong.