I, too, will sing a company's praises when they make a good product and treat me right. I have no beefs with PoolDrStore, because they did BETTER than they were required to when my PoolBuster's battery went south. How many here have gotten P/Bs because this member got one first and liked it?

Likewise, SmartPool and Maytronics are getting it in reverse. That's their look-out. Nobody likes getting burned on a $5 or $30 item, but getting burned on a $1250 item is not good. Not good at all.