I don't worry about what those guys think--just say "liquid chlorine" and "stabilizer" If they don't like it tough cookies.

1) the customer is always right.
2) when the customer is wrong, see 1)
3) when the customer is STILL wrong, the customer is now an EX-customer
4) When 3) is in effect you will lose TEN customers!

I'm giving THEM my hard-earned money--they aren't doing me a favor by taking it!