New Kit Owner - First Test Results - Not Good

[Nevets]

Bump.

Anything I can do to make the pool surface smooth again?

[duraleigh]

Yeah, it sorta' sounds like the high pH may have had some effect. It's possible some of the calcium has precipitated onto the walls.

I have little experience with your condition. I think my first call would be to the installer and give them the history. They may have an easy solution. Others here may have some options that I am not aware of.