Dolphin Tale of Woes takes a WEIRD Turn!

[poolbee]

Wow Carl, that is great-finally! Too bad this couldn't have been settled before you bought the Blue Diamond. Since you did buy it, it may be asking to much to ask them for a refund instead of the new Dolphin???
Sounds to me like they just want you to go away If it were me, I'd not send the old one back unless they contact you again and ask for it. You have already spent too much of your own money because of them, and that thing is heavy and I'm sure would cost quite a bit to send it, plus insurance.
After waiting a while to make sure things are settled, you could probably sell it and try to recoup some of your loss.
This has probably cost them much more than fixing the thing the right way in the first place and has really hurt their reputation. Imagine how many people on this forum would have been more inclined to purchase a Maytronics product because of excellent service you could have been given. Instead, probably many dozens have been turned off. Should be a lesson learned by them, but probably won't be.