I haven't given this company a dime yet. They're going on a flat rate, and they've been out to the house three times now. The first two he tried to make repairs to the light and the third they didn't do anything, only to tell me they couldn't find the hole I told them about. After the second visit, I have found they're increasingly difficult to reach by phone, and I have to keep calling to remind them to come out when they haven't shown up like they said they would.