pump will only prime when basket it out

[MarkC]

My basket has a slot that has to be lined up with its mating twin in the basket housing itself. If I don't line them up the lid does not fit right. I know this is probably not your problem but was wonderring if the new basket does not have the slot cut into it that keys into the housing?

[ScottsdaleSwim]

It actually looks like it's going to be the impeller. We're waiting for it to come in but when we took the old one in..so they would be sure to order the correct one...
The guy said the impeller looked pretty worn.
He showed us how a new one should look and it definitely looked worn. It should be in tomorrow or wednesday so we'll see how it works when we put the new one on.