Using Intellitouch with Intellichlor

[hulla]

It always says zero on the intellitouch. Everything should have the new software since the Pentair rep had to be called out to install it. I guess I'll have to ask the installer to troubleshoot it.

[mshumack]

It always says zero on the intellitouch. Everything should have the new software since the Pentair rep had to be called out to install it. I guess I'll have to ask the installer to troubleshoot it.

Sounds like the communication cable from the IntelliChlor power supply is not connected. There is a terminal strip in the power supply which should have wires (like telephone wire) connected to it which connects the IntelliChor to the IntelliTouch (outdoor controller). If you want to do your own troubleshooting I can help, but if you have a warranty you might as well test it now.
Good Luck.