Russel, sorry to hear about the problem!

Just to give you a little temporary relief, the Pool Pilot is fully warranted for 2 years (on-site service included free within 50 miles of a service center). I just talked to their customer service yesterday to check on the warranty coverage, as I'm in the process of ordering one this week.

So, I'd suggest you give them a call; maybe they can walk you through a fix on the phone without having a service call or needing to return the unit.

Good luck!