I called them they said it would be about a month before the could come out and give me a quote. The wall looks like it is buckling in but is still attached to the frame but the hole is full of water so i can't tell anything else. I guess i'll just put the price of a new pool on the property inspection response. once we move in i'll pump the hole out and see what i have. pool isn't but 2-3 years old.