Any pool place that would test your water and tell you that you have a free chlorine reading of 4.5 and a combined chlorine reading of 5.35 is nuts. And, before I'd feel comfortable suggesting what to add, I think you need to get your numbers tested again. Preferably -- buy a drops based kit and test it yourself.
One thing I can definitively tell you is that with a vinyl pool, you do not need to add calcium. See if you can get some more accurate readings and then somebody here can help you get started. Welcome to the forum!
BTW - We will need a cya reading. Also, how does your water look?

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