Sort of.

My next door neigbours have a pool person.

Recently we had very heavy rains and a great deal of soil washed into their pool turning an already very severly iron stained pool dark brown.

The lady of the house asked me as (thanks to Mbar) my pool is now nice and stain free and sparkly to come over and make some suggestions. The reading for CYA was 95! (after very heavy continuous rains for 60 days) and the Cl 3. I informed her she needed to drain down the pool so that her CYA was within acceptable limits. I also said I would help get the stains out.

She told me her hubby said the pool person said their CYA was within acceptable limits and that constant filtering would solve their problem. This pool person uses one of those little home Taylor kits to measure the ppms, etc.

Three weeks later their pool looks like the "Brown" Hole of Calcutta and hubby is secretly peeking over the wall but as a retired pilot he cannot bring himself to ask for help.

The pool person told them after 12 years of being paid, "It is him or me."

The worst part is she swims with her dogs in this "acceptable pool" and heaven knows what bacteria is waiting to make them all sick.

The pool person also told them draining the pool will damage or make the pool walls fall off!

What should I do, they are both very nice people?