Here's what I know:
1. You have bogus test results. Few technical laboratories, and no pool dealers, have equipment that can read chlorine levels to "3.23" or "3.91". Those extra digits are simply 'made up' by the machine. Unfortunately, when that's going on, there's no way to be sure that they aren't 'making up' ALL of the digits! Keep mind that dealers make MORE money if their test results are bogus, because bogus results mean on the NEXT visit you end up trying to FIX what they messed up THIS time!
2. High phosphates fertilize algae but do NOT cause cloudy blue water. Adding phosphate remover often cause temporary cloudiness, but phosphates don't make the water cloudy.
3. 5,000 ppb PO4 (phosphates) IS high. But we don't know if they really are that high. (Bogus testing, remember?)
In summary, you have a swimming pool that's mysteriously blue, a dealer whose testing can't be trusted, and whose chemical knowledge is known to be poor!
So . . . what now?
Get a HTH 6-Way Test Kit (made by Taylor) from Amazon or Walmart . . . to start. Preferably from Walmart today, if your local one has it in stock.
Phooey. It's not in stock in your store. Get the Clorox Pool&Spa 3-Way Test Kit [aisle G.26 in the Shreveport store on 4701 Northport Boulevard ] It will give you fairly accurate -- and VERY reliable -- test results for pH and chlorine, which is what you need, right now.
And, while you are there, get 4 gallons of 10% pool bleach: Pool-Essentials-Chlorinating-Liquid [ Also, in aisle G.26 ]
Also, get some "Clorox pH Down". [ aisle G.26 ] You may not need it, but if your pH is REALLY near 7.9 you will.
https://www.walmart.com/ip/Clorox-Po...5-lbs/41466041
Once you get home with all that:
1. Test the pH and chlorine level.
2. If the chlorine is below DARK yellow (~ 5 ppm) add 1/2 gallon of the pool bleach.
3. If the pH is above 7.6, add 2.5 pounds of the pH down
4. Retest in the AM, report results here.
5. ALSO, report the EXACT brand name of the shock you added.
It's possible that you used calcium hypochlorite shock, and simply created a calcium cloud. If your pH is really near 8.0, then that's more than likely. But, right now I'm only guessing . . . and so are you.
You'll have to get the kits and start testing to find out otherwise. Using the pool bleach now won't mess anything up, and will keep your pool from going green.
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