I'm not recommending suing -- often the only side that wins when you do are the parasitic attorneys, who feed on BOTH sides. But sometimes a 'lawyer letter' can work wonders, especially when a company is still trying keep a disastrous product problem under wraps. They may fix you up, to keep you from getting the lawsuits started.

( I think I did get your email -- I'm almost caught-up enough to have time to go check )