1. Add 6 gallons of PLAIN 6% (chk %) household bleach EACH evening, till we get this worked out.
Purchased and will add starting tonight.

2. Let's find out what's actually in your pool: pool store testing ranges from good to truly awful, with awful much more common than good. Test kit links below.
Purchased and completed test with following results.
Chlorine / Bromine: .5 / 1
pH: 7.2
Alkalinity: 170
Hardness: 230
CYA: Black dot did not disappear (so less than 40 ppm)

3. Your pH is high enough to be problem. Read the muriatic acid info page in my signature, get some MA; lower your pH to 7.6 or so.
Test kit indicated pH at 7.2

4. Tell us more about your pool; complete the pool chart.
Pool chart completed and submitted

5. You have no stabilizer, according to the pool test. You need some. List EXACTLY what chemicals you have on hand. You may have something we can use.
We have the following:
BG Balancer - 2 lbs
hth Clarifier - 2/3 qt
BG Lo & Slo - 2-3 lbs
L Alkalinity Up - 8 lbs
BG Maintain Balance Pak 100 - 8 lbs
About 11 packets of shock

THANK YOU SO MUCH for helping with this. It is very much appreciated.