The Long Road in Trying to Lower TA

[Watermom]

I think you might be right that maybe this is not a chemistry problem but maybe a filter problem?? I'm going to ask a couple of people to take a look at this thread. Somebody will get back to you.

EDIT -- Carl we were apparently posting at the same time. The fact that it is grayish rather than yellowish is what makes me wonder if her DE filter isn't working properly???

[PoolDoc]

Hi Shannon;

Have you opened your DE filter, cleaned the grids, and inspected them for damage and holes?

The gray goo, plus the cloudiness, sounds an awful lot like a leaking DE filter that's allowing DE plus dirt to return to your pool.

PoolDoc

[Hszwill]

Ben was right-on with his prediction. Thank you Lisa for seeking help for me.

Fixed
• Took Jandy DE filter apart and discovered that there as indeed a 2 inch whole at the top because the piece that fits into the manifold was crushed and down inside the filter panel. In fact, the whole panel was crushed to pieces.
• Spent a good amount of time rinsing each panel individually. Boy were they all nasty.
• Ordered the part immediately, but realized when trying to put it into the slot where the damaged panel had been that it was too big.
• Ordered the partial panel immediately, and it fit perfectly. Within a week the pool water was no longer cloudy, and the skimmer socks weren't building up with cement looking goo. The new panel is shockingly white next to all the old panels.
• Water is perfectly balanced.

I still have DE problems, but I have decided to move to the Pool Equipment & Operations section for that.

Thank you,
Shannon

[Watermom]

You're welcome. Somebody will be able to help you get this straightened out. Good luck.