Ascorbic Acid Treatment

[Watermom]

You may have to add sequestrant each time you add water. Marie, our metals expert, can better advise you. She'll be popping on here at some point and I'm sure will take a look at this thread. Hang in there ........

[mbar]

If you give us a full set of numbers we can help you. Sometimes the water needs to be balanced before the stains will stay away.

[Chrissymok]

Here are the numbers that we got from having the water tested:
Free Available Chlorine .2
Total Chlorine .2
Total Alkalinity 103
ph level 7.2
calcium hardness 23
Cyanuric Acid 99
copper .4

we were told (by pool store person) that we needed to drain 1/3 of pool to get the cya level down and add calcium. Then add more stain out. Does this sound right? Of course, everytime we talk to someone else, there are more chemicals and lots more $!!! Thanks for all of your help!

Pool Info: inground 16,000 gallons, sand filter

[mbar]

It does sound like you need to get your cya down. This is what I would do first:

Drain and refill about a third of the water.
Add calcium to get it up to 250 - 300
Keep your ph at 7.2
add bleach to get your chlorine up to the best guess chart of chlorine and cya that is in the sticky in the chlorine forum.
Add the bleach slowly - one jug at a time
If you see stain start to come back, then add more sequestering agent.
If the stain persists more than a day after the sequestering agent, and your ph is still no higher than 7.4 add more ascorbic acid (or citric acid).
Keep the pump running 24/7.

I think after doing this the water should be fine - whenever you get high chlorine along with high ph and there are metals in the water and not enough sequestering agent the metals will fall out and stain the surface of the pool. If you have metals it is always a good idea to keep the ph around 7.2. I always use the sequestering agent first before any stain treatment because it will generally lift any new stains. Let me know if you have any other questions.

[Chrissymok]

Thank you so much for all of your advice...the pool stores have no idea how to handle this! My other question is about the best guess table...I am not sure how I should be reading it. Any help with this is appreciated greatly! Thanks!

[Watermom]

The best guess table is to help you determine how much chlorine you need to maintain in your pool all the time, and how high to shock the pool when that is needed. It is based on the cya level in your water. For example, if your cya level is 40ppm, then you must keep your chlorine between 3-6 all the time and if you need to shock, you will need to take the chlorine level up to 15.

Does that answer your question about the table? If not, repost with a more specific question and we'll try again.

[Chrissymok]

Yes, that answers my question about how to read the chart. Right now my cya is high and I have to get it down, but not sure what number I am suppossed to be getting it down to.